When he decided in
September to take part in the 2007 Operation Smile campaign, especially after
the studio's busiest summer ever, Terry Farmer was committing the staff to less
than a month of intense preparation.
But by adding some novel approaches, including a partnership with area
dentists, Terry Farmer Photography, Inc., raised more than $8,000 for PPA
Charities in 2007.
Beyond the Operation
Smile donations, these successful strategies can be used to increase a studio's
visibility during other promotions.
Critical First Contacts
Terry suggests
determining first what groups within your community are logical partners for
your studio fund raiser or event and make a meaningful contact.
"The concept of
Operation Smile lent itself to partnering in the community," explains Terry,
president of the Springfield, Illinois, studio. "Photographers record the faces of children and families, so
partnering with dentists was a logical alliance. This was a reciprocal project in that partnering dentists
received community-wide recognition.
Terry contacted current
officers of the dental society serving eight Central Illinois counties. They were enthusiastic about contacts
to their individual members.
Terry described PPA
Charities, Operation Smile and
Family Portrait Month in a letter to society members. For a minimum donation of $240, the
cost of one surgery, Terry invited each dentist to partner in the
fundraising. He also explained
that a donation to Operation Smile would be contributed for each family
portrait session during October.
At about the same time
the studio mailed contact letters to approximately 100 member dentists, Terry
also featured Operation Smile in the studio's fall newsletter delivered to more
than 4,000 the homes. Through this
cross marketing step, studio customers who also visited a partner dentist were
already aware of the fund-raising campaign.
Prepare a Partner
Package
"Individuals or groups
will be more likely to buy in to your partnering proposal if they understand
clearly defined benefits," Terry recommends. "Make it easy for your prospective partners to say 'yes'."
Dentists partnering in
Operation Smile received the following, all of which were spelled out in
Terry's contact letter:
- Office display for their reception area,
including an 11 x 14 counter card, a 14 x 16 poster with their office or
individual name prominently featured and call-to-action counter cards for
their patients;
- Complimentary family portrait session and
8x10 print gift certificates for distribution to their long-term patients,
family or friends; and
- Recognition in news releases to area media
outlets.
Spread the Word
Terry stresses, "As
photographers, our businesses depend on image, so we don't want to skimp when
preparing the components of our ad campaigns. Every piece has to look great!"
Building on prepared
materials sent to the studio, staff writers and graphic artists created unique
and unified wording and design for all customized components of the studio's
Operation Smile campaign. The
results were classy, consistent, eye catching and easily read.
While customizing
Operation Smile pieces, Terry also insisted on easily identifiable ties to the
studio. In addition to using the
logo, the studio tag line, "Celebrate the best times with Terry Farmer
Photography" was adapted for the Operation Smile campaign. It became "Celebrate the best times and
Help Us Create a Child's Smile."
Incentives to book a
family portrait session were included on a postcard sent to the studio mailing
list. These incentives included
significant savings off the studio's normal session fee and the promise of
contributing a donation to Operation Smile in the name of each family booking a
session.
Even during the first
year of this campaign, the response was universally enthusiastic. Twenty-three dentists, about a quarter
of those contacted, partnered with the studio. Their patients who received certificates were delighted, and
studio staff have heard positive comments from people throughout the community
who have recognized the studio's fund-raising efforts.
Recognize Your Partners
"My parents always
taught me to thank those who work with you" Terry says. "A significant challenge for every
fund-raiser or event is how to thank your partners publicly and repeatedly."
Terry made sure that the
studio's dentists partners, and their patients, read "thank you" often.
Small thank-you cards,
designed, of course, with the campaign's theme, were custom printed especially
for mailing to the dental partners.
Additionally, the
partner dentists were recognized in
- the on-line newsletter of the Greater
Springfield Chamber of Commerce;
- a one-page ad in Springfield Scene magazine;
- the State Journal-Register daily newspaper;
and
- the spring edition of the studio newsletter.
The newspaper
recognition exemplified the creative persistence that organizers may need. If a newspaper sometimes hesitates
printing news releases, even those related to worthwhile causes, if there is a
marketing component associated with the release.
What worked was a letter
to the editor targeted to the weekly "Good Deeds" section.
Plan to Expand
"Even when a studio
project is a raging success, and Operation Smile certainly falls into that
category, I'm thinking about how to improve. Building a campaign such as this benefits the cause, raises
the visibility of your campaign partners and increases your bottom line," Terry
concludes.
With only a year of
experience using this approach to Operation Smile, there are options to
expand. Terry anticipates
extending the professional contacts to include the local medical school and
area plastic surgeons. By planning
further in advance, the studio will also incorporate campaign components on the
web site and blog.
For the 2007 campaign,
however, Terry Farmer Photography, Inc., is delighted in the knowledge that the
lives of more than 33 children will be changed forever, and they will smile.
Learn more from Terry Farmer by logging on to his free webinar.
Terry Farmer Promotional Materials (click on image to see larger view)

brochure/mailer (inside)

brochure/mailer (outside)

print ad #1

print ad #2

counter card

poster

post card (front)

post card (back)

thank-you card